Thank you for your interest in the products and services at Tribus Enterprises, Inc.
This Limited Lifetime Warranty applies to physical goods, and only for the physical goods purchased from Tribus Enterprises, Inc.
What does the Limited Lifetime Warranty cover?
This Limited Lifetime Warranty covers any defects in material or workmanship under normal use during the lifetime of the product.
During the lifetime of the product, Tribus Enterprises, Inc. will repair or replace, at no charge, products or parts of a product that proves defective because of improper material or workmanship, under normal use and maintenance.
What will we do to correct problems?
Tribus Enterprises, Inc. will either repair the product at no charge using new or refurbished replacement parts, or completely replace the product.
What does this limited lifetime warranty not cover?
This Limited Lifetime Warranty does not cover:
- Conditions, malfunctions or damage not resulting from defects in material or workmanship. Any attempts at opening the product to service or making any form of modifications will render the Limited Lifetime Warranty null and void.
- Cosmetics, including scratches & dings
What do you have to do?
To obtain warranty service, you must first contact us to determine the problem and the most appropriate solution for you by submitting, via email: www.tribususa.com or by mail:
155 Haas Drive, Englewood OH 45322. Please include the following in your request:
- Picture(s) of the product showing defect
- Purchaser’s name and shipping address (no PO box).
Tribus Enterprises, Inc. will be in contact with you within 10 business days of receipt of product on its status.